Managed IT & Cybersecurity · Tier 2

Serving Berlin & the capital region

100% US-Based Team in Berlin: Security-led managed IT for Berlin's tech-heavy SMB base.

Europe's startup capital. We bring enterprise discipline — zero trust, tested backups, real SLAs — to Berlin SMBs at a price point that fits earlier-stage budgets.

100% US-based engineers
24/7 NOCSOC 2 aligned< 15 min response
Enterprise server rack with status indicator lights — managed IT services in Berlin
34+
Years operating
750
Systems under care
99.98%
Fleet uptime
24/7
Monitoring coverage
01 / Capabilities

The full today's stack, delivered in Berlin.

01

Managed IT & Co-Managed Ops

24/7 NOC, tiered helpdesk, endpoint fleet lifecycle, and patch windows we actually hit — either fully outsourced or alongside your internal team.

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02

Zero Trust & Identity Security

Conditional access, phishing-resistant MFA, least-privilege by role, and continuous EDR/MDR telemetry reviewed by humans, not just dashboards.

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03

Cloud, Microsoft 365 & Entra ID

Tenant hardening, license right-sizing, Entra ID governance, and Azure/hybrid workloads with cost guardrails set before migration starts.

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04

Networking: Wi-Fi 7, SD-WAN & SASE

Multi-site SD-WAN with SASE inspection at the edge, Wi-Fi 6E/7 refreshes, VLAN segmentation, and switching designed for high-density hybrid offices.

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05

Backup, DR & Cyber Resilience

Immutable, air-gapped backups with quarterly live restore tests and RPO/RTO targets written into your agreement — not assumed.

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06

Compliance Readiness & Audit Support

SOC 2, HIPAA, CMMC 2.0, and PCI DSS 4.0 gap assessments mapped to evidence your auditor can verify, with remediation owners and dates.

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07

Unified Comms & Hybrid Meeting Rooms

Teams Phone and cloud voice migrations off legacy PBX, plus conference rooms and QoS tuning that connect on the first try.

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08

AI Enablement & Data Governance

Copilot and AI-agent rollouts with sensitivity labeling, DLP, and access review first — so productivity gains don't become a data-leak incident.

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02 / Market fit

Who we serve in Berlin, Germany.

Large, fast-growing SMB ecosystem. More price-sensitive than Munich or Frankfurt, but high volume and strong demand for M365, identity security, and AI governance.

Startups & scale-ups

Device lifecycle for fast headcount growth, Entra ID done right from day one, and due-diligence-ready posture.

Creative & media

High-bandwidth office networking, cloud collaboration, and practical security that doesn't slow production.

E-commerce

PCI DSS 4.0 readiness, uptime-focused monitoring, and incident runbooks.

Engagement benchmark

More price-sensitive than southern Germany; entry managed packages start at the lower end of our per-user pricing.

03 / Delivery model

How we deliver in Berlin.

One accountable team, one runbook, one SLA — with local hands where physical work is required and 24/7 remote coverage for everything else.

Remote-first

  • /24/7 NOC coverage
  • /CET helpdesk window
  • /Lean monthly reporting

Efficient remote operations priced for earlier-stage budgets.

On-site via partners

  • /Vetted Berlin field engineers
  • /Hardware & network dispatch
  • /Ticketed & reversible work

Local hands when physical work is required.

Projects

  • /M365 setup & hardening
  • /Zero trust starter packages
  • /AI governance basics

Compact fixed-fee projects sized for growing companies.

04 / Contact

Book a free 60-minute infrastructure review for your Berlin operation.

Tell us where it hurts. We'll come back with a scoped assessment and a straight answer on whether we're the right fit for Berlin.

Direct line
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info at integratedbizsystems.us

Serving Berlin & the capital region
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