Integrated Business Systems is a managed IT and cybersecurity provider that has been running technology for businesses since 1998. We operate networks, cloud platforms and security for growing companies that can't afford downtime, from a single office to multi-site teams across the US and Europe.
Every engineer, architect and account lead on our team is based in the United States. We don't offshore monitoring, helpdesk or engineering work, and there are no overnight hand-offs to overseas contractors.
For clients with offices in several countries, this means keeping monitoring, support and security decisions with the same US-based team. Local field partners handle work that needs someone on site, while the runbook, ticket history and agreed service commitments stay together. Leadership receives one monthly report rather than separate updates from each office.
We run your environment remotely from our US-based operations team, 24 hours a day. When work needs hands on site, such as replacing hardware, installing a network or running cabling, we coordinate vetted local field partners who follow your runbook and report into the same ticket. You get one team, one runbook and one SLA, whether you have one office or offices in several countries. See all our service areas.
Every client gets a living runbook: topology, credentials in a vaulted store, escalation tree, and change history.
Production changes are ticketed, peer-reviewed, scheduled in an approved window, and reversible.
SLA attainment, ticket trends, patch and backup posture, and open risks — in one document for leadership.
A named engineer and account lead walk the roadmap, budget, and re-baselined risk register with you.
Multi-site professional services · 180 staff
Inherited an unmanaged fleet with no patch baseline. We standardized imaging, moved to a single RMM, and staffed a tiered desk with a 15-minute first-response target.
Regional healthcare group · 12 clinics
Replaced flat VPN access with conditional access, hardware-key MFA for privileged roles, and segmented clinical VLANs. MDR coverage extended to every endpoint and identity.
Light manufacturing · 2 plants
Immutable offsite copies plus a rehearsed runbook meant production came back the same shift. No ransom paid, no data reconstructed by hand.
Client names withheld under NDA. References available on request.
See all resultsBook a free 60-minute infrastructure review. We'll come back with a scoped assessment and a straight answer on whether we're the right fit.