Ticket Backlog Cut From 340 to Under 30
Managed IT · Multi-site professional services · 180 staff
Managed IT & Cybersecurity
Serving Geneva & the Lake Geneva region
Managed IT Services in Geneva for International Organisations and Companies
Geneva hosts international organisations, NGOs, trading houses and the European offices of global companies. We give these teams English-language IT support, Microsoft 365 security, networks and tested backups under one SLA. Our operations team never closes, and vetted partners near Geneva handle on-site tasks.
100% US-based engineers
24/7 NOCGDPR-conscious security< 15 min response
Since 1998
Operating since
24/7
Monitoring coverage
15 min
Critical incident response
100%
US-based engineers
IT for Geneva's international community
Many Geneva teams are small offices with a global footprint: a handful of staff, colleagues on several continents, and partners or donors who expect sensitive information to be protected. We give them the security standards of a larger organisation without a full internal IT department.
What we run for your Geneva office
Secure collaboration with partners
Guest access, external sharing and Teams are configured so you can work with outside partners without opening everything up.
Protection for staff who travel
Conditional access and managed devices keep accounts safe when staff work from hotels, conferences and field offices.
Email security
Phishing protection and sign-in safeguards, with suspicious activity reviewed by an engineer.
Office network and Wi-Fi
A stable, monitored network for your Geneva office, connected to your other locations where needed.
Tested backups
Immutable backups of Microsoft 365 and servers, restored as a test every quarter.
Who we suit in Geneva
English-speaking teams of up to a few hundred people using Microsoft 365, from associations and NGOs to company and trading offices. If you need on-site support in French every day, a local Geneva provider will serve you better, and we'll tell you so.
Hours and response
Geneva is six hours ahead of New York. Our team works around the clock, so an outage or security alert gets a response within 15 minutes, and routine requests are acknowledged within one business hour during the Geneva hours we agree.
On-site help in Geneva
When something has to be done in person, such as replacing equipment or cabling a new office, a vetted local engineer follows your runbook. Visits are scheduled with you and logged in the same ticket.
Swiss data protection
Geneva offices fall under the Swiss FADP, overseen by the FDPIC, and the GDPR may also apply to processing that involves people in the EU. International organisations may have their own data protection frameworks. We implement access controls, logging, encryption and backups, and document them for whichever framework you report against. This is security practice, not legal advice.
A US-run MSP vs a Geneva IT provider vs an in-house hire
| Remote-first MSP (us) | Geneva IT provider | In-house hire | |
|---|---|---|---|
| Working language | English | Often French | Depends on the hire |
| Offices worldwide | Same team and standards | Usually local | One site |
| Hours | 24/7 monitoring; 15-min critical response | Often business hours | Business hours |
| Cost for small offices | Per user or device | Monthly or hourly | A full salary |
Cost
A small Geneva office pays for the users and devices we support, so costs stay proportionate. Most small and mid-sized clients spend US$1,500–$8,000 a month across their environment.
Services for this office
Industries
Proof
Frequently asked questions
Yes. We support small international teams that need strong security without a full IT department.
We apply conditional access, managed devices and MFA so accounts stay protected while travelling. Specific travel security programmes are scoped case by case.
Our support is in English.
Usually the Swiss FADP, and the GDPR where you process data about people in the EU. International organisations may have their own rules; your advisers can confirm.
Our engineers are in the US and work remotely 24/7; a vetted Geneva-area engineer handles physical work.
With a free 60-minute review of your current setup, followed by a scoped plan and quote.
Contact
Book a free 60-minute IT review for your Geneva office
Tell us where it hurts. We'll come back with a scoped assessment and a straight answer on whether we're the right fit for your Geneva office.