IT Support for International Offices: One Team for the US and Europe

When a company runs offices in several countries, IT often splits into different suppliers, tools and security standards. We run all of your offices as one environment, from one team, under one SLA.

The problem with country-by-country IT

  • different security policies in every office
  • no one who sees the whole environment
  • support that stops when head office goes home
  • separate contracts, tools and reports to manage
  • new offices set up in a rush, outside your standards

How we run international offices

One tenant, one standard

Microsoft 365, identity and device policies applied the same way in every country.

24/7 operations

monitoring and critical response around the clock, so European mornings are covered while the US sleeps.

Local hands where needed

vetted field partners in each city for hardware, cabling and installation, working from your runbook.

One report

a single monthly report and quarterly review covering every office.

Opening a new office

Involve us before the first hire, and the new office opens on day one with accounts, devices and network ready. See our checklist for setting up IT in a new European office.

Data protection across borders

Your offices may fall under the GDPR, the UK GDPR, Swiss law or US state privacy laws. We implement and document the security controls these build on, such as MFA, access reviews, logging and tested backups, and agree data processing and transfer terms with you. This is practical security support, not legal advice.

Where we deliver this

Managed IT in London

We run IT for the London offices of US and international companies: helpdesk, Microsoft 365 security, office networks and backups, under the same SLA as your other offices. Monitoring never switches off, and a vetted London field partner takes care of anything physical.

Managed IT in Dublin

Many US companies run their European operations from Dublin. We run IT for those offices: helpdesk, Microsoft 365 security, networks and backups, under the same SLA as your US sites. We watch your systems day and night and send a vetted Dublin engineer when something needs a physical fix.

Managed IT in Amsterdam

We run IT for the Amsterdam offices and European headquarters of US and international companies: helpdesk, Microsoft 365 security, networks and backups, in English and under one SLA. Systems are monitored continuously, and local field partners we've vetted cover on-site jobs around the Randstad.

Managed IT in Barcelona

We run IT for the Barcelona offices of US and international companies: helpdesk, Microsoft 365 security, office networks and backups, under one English-language SLA. Our engineers monitor your systems around the clock, and vetted local partners handle anything that needs hands on site.

Proof

Frequently asked questions

We support offices in the US and across Europe; see all our service areas.

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