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Managed IT · Multi-site professional services · 180 staff
Managed IT & Cybersecurity
Serving Paris & the Île-de-France region
Managed IT Services in Paris for International Teams
We run IT for the Paris offices of US and international companies: helpdesk, Microsoft 365 security, networks and backups, under one English-language SLA. Our team monitors your systems 24/7, and vetted local field partners handle on-site work across Île-de-France.
100% US-based engineers
24/7 NOCGDPR-conscious security< 15 min response
Since 1998
Operating since
24/7
Monitoring coverage
15 min
Critical incident response
100%
US-based engineers
IT support for international offices in Paris
Paris offices of international companies often sit between two worlds: a head office that works in English and local IT suppliers that work mainly in French. We give your Paris team the same tools, Microsoft 365 policies and reporting as your other offices, in English, from one team. In France, personal data is protected under the GDPR and supervised by the CNIL, and NIS2 is extending cybersecurity obligations to more companies across the EU. We help with the practical controls behind both: MFA, access reviews, logging, device compliance and tested backups. This is practical security support, not legal advice.
01 / Capabilities
Managed IT services in Paris
Managed IT & Co-Managed Ops
24/7 NOC, tiered helpdesk, endpoint fleet lifecycle, and patch windows we actually hit — either fully outsourced or alongside your internal team.
Co-managed IT services →Zero Trust & Identity Security
Conditional access, phishing-resistant MFA, least-privilege by role, and continuous EDR/MDR telemetry reviewed by humans, not just dashboards.
Service details →Cloud, Microsoft 365 & Entra ID
Tenant hardening, license right-sizing, Entra ID governance, and Azure/hybrid workloads with cost guardrails set before migration starts.
Service details →Networking: Wi-Fi 7, SD-WAN & SASE
Multi-site SD-WAN with SASE inspection at the edge, Wi-Fi 6E/7 refreshes, VLAN segmentation, and switching designed for high-density hybrid offices.
Service details →Backup, DR & Cyber Resilience
Immutable, air-gapped backups with quarterly live restore tests and RPO/RTO targets written into your agreement — not assumed.
Service details →Compliance Readiness & Audit Support
Gap assessments mapped to evidence your auditor can verify, with GDPR-conscious security controls for European operations, and remediation owners and dates.
Service details →Unified Comms & Hybrid Meeting Rooms
Teams Phone and cloud voice migrations off legacy PBX, plus conference rooms and QoS tuning that connect on the first try.
Service details →AI Enablement & Data Governance
Copilot and AI-agent rollouts with sensitivity labeling, DLP, and access review first — so productivity gains don't become a data-leak incident.
Service details →
02 / Market fit
Who we serve in Paris, France.
Huge and relationship-driven. French language is often expected for on-site and end-user support — our partner-led model pairs local French-speaking field teams with our NOC and engineering bench.
Professional services & consulting
M365/Entra governance, client-confidentiality-grade controls, and audit-ready documentation.
Retail & hospitality
Multi-site SD-WAN, PCI DSS 4.0 readiness, and uptime-focused monitoring.
Healthcare & pharma-adjacent
HDS/GDPR-aware identity, segmented networks, and tested backup/DR.
Engagement benchmark
Competitive market; differentiated by documented SLAs and compliance evidence rather than price.
03 / Delivery model
How we deliver in Paris.
One accountable team, one runbook, one SLA — with local hands where physical work is required and 24/7 remote coverage for everything else.
Remote-first
- /24/7 NOC with CET coverage
- /Documented SLAs
- /Monthly reporting
Core operations delivered remotely by our engineering team.
On-site via partners
- /French-speaking local field engineers
- /Coordinated dispatch
- /Our runbooks & change control
Local language, local hands — our process and accountability.
Projects
- /Zero trust & identity
- /Backup/DR programs
- /NIS2 / GDPR readiness
Fixed-scope engagements with evidence packages.
Services for this office
Industries
Proof
Frequently asked questions
Yes. All support, reporting and account management is in English. If your team needs French-language support every day, a local French provider may suit you better.
Yes. Day-to-day support is remote, and on-site visits anywhere in the Paris area are handled by vetted local field engineers, scheduled and confirmed per request.
Our engineering and 24/7 operations team is based in the United States. For work that needs someone on site, we use vetted local field engineers who follow your runbook and report into the same ticket and SLA.
Managed IT is priced per user or device. Most small and mid-sized clients pay between US$1,500 and US$8,000 a month across their environment. Projects are quoted separately.
Contact
Book a free 60-minute infrastructure review for your Paris operation.
Tell us where it hurts. We'll come back with a scoped assessment and a straight answer on whether we're the right fit for Paris.