By the Integrated Business Systems engineering team · Last updated 27 October 2026
The honest answer is "it depends", but on a short list of factors you can control. This guide explains how managed IT is priced, what changes the number, and how to compare quotes fairly.
Most managed providers price per user or per device per month, sometimes with a minimum. Some quote fixed monthly bundles; others charge hourly for anything outside a basic plan. Per-user pricing is the easiest to compare and scales with headcount.
Our clients pay per user or device. Most small and mid-sized clients pay between US$1,500 and US$8,000 a month across their whole environment, including European offices, depending on headcount, compliance needs and on-site requirements.
| Factor | Effect |
|---|---|
| Users and devices | The main driver of the monthly fee |
| Number of sites and countries | More network equipment and more on-site coordination |
| Support hours | 24/7 cover costs more than business hours only, but closes the overnight gap |
| Compliance needs | GDPR, NIS2, SOC 2 or DORA add controls, evidence and reporting |
| On-site frequency | Offices that need regular physical visits cost more to support remotely |
| Fully managed vs co-managed | Co-managed work is scoped around what your internal team keeps |
An in-house IT hire in Europe brings salary, employer costs, tools, training and holiday cover, and one person can't cover 24/7 or every specialism. For small offices a managed provider is usually cheaper and broader; once an office is large enough, a co-managed model combining an internal hire with a provider often works best.
Because what each user needs varies widely. We give a scoped quote after a free review.
The per-user model is the same. On-site needs are scoped per city.
Projects such as migrations and office moves, hardware and third-party licences are commonly quoted separately. Every proposal should state this clearly.
We run IT for the London offices of US and international companies: helpdesk, Microsoft 365 security, office networks and backups, under the same SLA as your other offices. Monitoring never switches off, and a vetted London field partner takes care of anything physical.
Many US companies run their European operations from Dublin. We run IT for those offices: helpdesk, Microsoft 365 security, networks and backups, under the same SLA as your US sites. We watch your systems day and night and send a vetted Dublin engineer when something needs a physical fix.
We run IT for the Amsterdam offices and European headquarters of US and international companies: helpdesk, Microsoft 365 security, networks and backups, in English and under one SLA. Systems are monitored continuously, and local field partners we've vetted cover on-site jobs around the Randstad.
We run IT for the Barcelona offices of US and international companies: helpdesk, Microsoft 365 security, office networks and backups, under one English-language SLA. Our engineers monitor your systems around the clock, and vetted local partners handle anything that needs hands on site.
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