Ticket Backlog Cut From 340 to Under 30
Managed IT · Multi-site professional services · 180 staff
Managed IT for Professional Services Firms
Clients trust professional services firms with sensitive information, and increasingly ask how it's protected. We give firms the controls and documentation to answer those questions with confidence.
What we focus on
Least-privilege access
staff see the client files their role needs, and access is reviewed regularly.
Tested backups
immutable backups with quarterly restore tests, so a deleted folder or ransomware attack is an inconvenience, not a crisis.
Client due diligence
clear security documentation you can share when clients send security questionnaires.
Multi-office consistency
the same standards for every office, at home and abroad.
Common problems we fix for professional services firms
- Partners and staff with access to every client folder, whether they need it or not
- Backups that have never been tested by restoring them
- Client security questionnaires answered from memory
- Remote and hybrid staff on personal or unmanaged devices
- Offices in different cities or countries running different setups
How we work with professional services firms
- Map who needs access to what, and remove the rest.
- Bring devices under management and enforce MFA and conditional access.
- Put immutable backups in place and test a restore every quarter.
- Document controls so you can answer client due-diligence questions quickly and accurately.
Frequently asked questions
Yes. We document the controls we run for you so you can answer questionnaires accurately and quickly.
We support the devices, identity, network and backups around it. Application-specific support is agreed with you and your software vendor.
Yes. We provide documentation of the controls we run and can join calls with your client's security team when needed.
Through least-privilege access, MFA, device encryption, logging and tested backups, documented so you can show clients how their information is protected.
Proof
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