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Managed IT & Cybersecurity
Serving Zurich & German-speaking Switzerland
Managed IT Services in Zurich for International Companies
We run IT for the Zurich offices of international companies, including technology, insurance and finance teams. Helpdesk, Microsoft 365 security, networks and backups are covered under one English-language SLA. Engineers watch your environment around the clock, and trusted local partners in the Zurich area take care of physical work.
100% US-based engineers
24/7 NOCGDPR-conscious security< 15 min response
Since 1998
Operating since
24/7
Monitoring coverage
15 min
Critical incident response
100%
US-based engineers
Switzerland is outside the EU, and your IT should reflect that
A Zurich office sits under Swiss rules, not EU ones. Data protection follows the revised Federal Act on Data Protection (FADP), in force since September 2023 and overseen by the Federal Data Protection and Information Commissioner (FDPIC). If your Zurich team also handles EU personal data, the GDPR can apply to that work as well. We set up access, logging and documentation so you can show which rules your controls address.
What we run for your Zurich office
Support in English, alongside your other offices
Zurich staff raise tickets the same way as colleagues elsewhere, and the engineer who answers can see your whole environment.
Strict access for regulated teams
For insurance and finance functions we enforce MFA, conditional access and tightly scoped admin roles, and keep a log of every privileged change.
Managed, encrypted laptops
Devices are enrolled in Intune, encrypted and patched on schedule, with Swiss German keyboard layouts where users need them.
A resilient office network
Firewall, Wi-Fi and SD-WAN that tie Zurich into your European and US sites.
Backups checked by restoring them
Immutable copies of Microsoft 365 and server data, with a restore test every quarter.
Who we suit in Zurich
International companies with a Zurich office of up to a few hundred people that work in English and run Microsoft 365. If your Zurich team needs daily on-site help in German or a provider certified for a specific Swiss financial regulation, a Swiss specialist is likely the better choice, and we'll be upfront about that.
Hours and response
Zurich runs six hours ahead of New York. With a 24/7 operations team, a critical fault at 8am Zurich time is answered within 15 minutes, while day-to-day requests are acknowledged within one business hour during the Swiss working hours set in your agreement.
Getting hands on site in Zurich
Hardware swaps, cabling and office moves are done by a field engineer in the Zurich area whom we've vetted and briefed from your documentation. Every visit is booked with you and recorded in your ticket.
A US-run MSP vs a Swiss IT provider vs an in-house hire
| Remote-first MSP (us) | Swiss IT provider | In-house hire | |
|---|---|---|---|
| Working language | English | Often German or French | Depends on the hire |
| Offices outside Switzerland | Same team and SLA | Usually Switzerland only | One site |
| Hours | 24/7 monitoring; 15-min critical response | Often business hours | Business hours |
| Financial-sector specialisms | Security controls and evidence | Some specialise in FINMA-regulated firms | Depends on the hire |
Cost
Swiss offices are priced the same way as our other offices: per user or device, within the US$1,500–$8,000 a month that most small and mid-sized clients pay across their whole environment. See our pricing page.
Services for this office
Industries
Proof
Frequently asked questions
Switzerland has its own law, the FADP. The GDPR may also apply where the office processes data about people in the EU, for example EU customers or colleagues.
Yes, with appropriate safeguards. Mechanisms such as the Swiss–US Data Privacy Framework or contractual clauses can cover it; confirm the right approach with your advisers.
We implement and document strong security controls that support regulated teams. Whether those meet a specific FINMA requirement is for your compliance team to confirm.
No. They work from the US around the clock; physical jobs in Zurich go to a vetted local field engineer.
Our support is in English.
Typically 30 to 45 days from signing. See the steps on our pricing page.
Contact
Book a free 60-minute IT review for your Zurich office
Tell us where it hurts. We'll come back with a scoped assessment and a straight answer on whether we're the right fit for your Zurich office.