Legacy VPN Retired, Phishing Losses to Zero
Zero trust · Regional healthcare group · 12 clinics
Managed IT & Cybersecurity
Serving Dublin & the wider Leinster region
Managed IT Services in Dublin for US Companies and Their EMEA Teams
Many US companies run their European operations from Dublin. We run IT for those offices: helpdesk, Microsoft 365 security, networks and backups, under the same SLA as your US sites. We watch your systems day and night and send a vetted Dublin engineer when something needs a physical fix.
100% US-based engineers
24/7 NOCGDPR-conscious security< 15 min response
Since 1998
Operating since
24/7
Monitoring coverage
15 min
Critical incident response
100%
US-based engineers
Built for US companies with a Dublin EMEA hub
A Dublin office often starts small, a sales team or an EMEA entity, and grows fast. IT usually grows by accident: a local contractor here, a reseller there, and security policies that don't match head office.
We put your Dublin office on the same footing as your US offices from day one: the same Microsoft 365 policies, device standards, monitoring and reporting, run by one team with one runbook.
Everything your Dublin EMEA hub needs from IT
A helpdesk that scales with EMEA hiring
Dublin teams often grow quickly. Tickets from Dublin staff land in the same queue as your US offices, and our onboarding checklist keeps pace however many people start each month.
Identity first: Microsoft 365 and Entra ID
Every Dublin account gets phishing-resistant MFA and conditional access from the first sign-in, with admin rights granted only where a role needs them.
Standard devices across countries
Laptops are enrolled in Intune with the same build as head office, so a device shipped to Dublin behaves exactly like one in the US.
Networks for an office that keeps moving
Many Dublin hubs move floors or buildings as they grow. We design the network so the next move is a planned project, not an outage.
Recovery you can prove
Immutable backups for Microsoft 365 and servers, a restore test every quarter, and written recovery targets you can show to enterprise customers.
Your US IT team stays in charge; we act as their hands and eyes in Dublin.
Who we're a good fit for in Dublin (and who we're not)
We work best with small and mid-sized US and international companies that run Microsoft 365 and use Dublin as an EMEA base: SaaS and technology companies around the Docklands, life sciences and medtech businesses, and professional services firms serving European clients.
If you need a full-time engineer in your Dublin office every day, an Irish IT provider with local staff is the better fit, and we'll tell you that in the first call.
How support works across time zones
Dublin is five hours ahead of New York and eight ahead of San Francisco. Problems at 9am in Dublin don't wait for New York to wake up: our operations team works around the clock. If something critical happens, such as the office going offline or a suspected breach, we respond within 15 minutes. Routine requests are acknowledged within one business hour during the Irish working hours set in your agreement.
On-site IT support in Dublin
When your Dublin office needs physical work, whether that's setting up desks for a new team, installing access points or replacing hardware, we arrange a vetted engineer in Dublin. They follow the documented design for your site, and every visit is booked with you and recorded in your ticket history. The same approach runs in every one of our service areas.
GDPR and NIS2 for companies operating in Ireland
Companies in Ireland must protect personal data under the GDPR, supervised in Ireland by the Data Protection Commission. NIS2 is also extending cybersecurity obligations to more sectors and mid-sized companies across the EU, and Ireland is bringing it into national law.
We put the controls in place and keep the paperwork that proves it: MFA everywhere, regular access reviews, audit logging, compliant devices and restore-tested backups. Your tenant data is not relocated; our engineers manage it in place, and processing and transfer terms are signed off with you up front. On legal obligations, your counsel has the final word.
Read our guide to GDPR for US companies in Europe. · NIS2 for US companies
Remote-first managed IT vs a Dublin IT company vs an in-house hire
| Remote-first managed IT (us) | Dublin IT company | In-house IT hire | |
|---|---|---|---|
| US and Irish offices | One team, runbook and SLA | Usually Ireland only | One person, one site |
| Hours | 24/7 monitoring; 15-min critical response | Often business hours | Business hours |
| On-site work | Vetted Dublin field partners | Own engineers | Always on site |
| Scaling with EMEA hiring | Standard onboarding across countries | Varies | Hard to scale |
| Cost model | Fixed monthly, per user or device | Monthly or hourly | Salary, tools and holiday cover |
How much does managed IT cost for a Dublin office?
You pay per user or device, which suits a Dublin team that's still growing: the bill moves with headcount. For most small and mid-sized clients the total lands between US$1,500 and US$8,000 a month. See how our pricing works for what's in and out of scope.
Opening or growing a Dublin office
If the office isn't open yet, involve us before the first hires start, so devices, accounts and network are ready on day one. If it's already running, we take over in phases over roughly 30 to 45 days without disrupting your team. Our guide to setting up IT for a new European office has the full checklist.
Services for this office
Industries
Proof
Managed IT in Dublin: frequently asked questions
Your engineering team sits in the US and works remotely around the clock. Physical tasks in Dublin are carried out by vetted local engineers who use your documented site design and record everything in your ticket history.
Yes. We plan devices, Microsoft 365 access, network and security before your first hires start, so the office opens on the same standards as your US sites.
Monitoring never stops. Critical issues get a 15-minute response at any hour, and routine requests are acknowledged within one business hour during the Irish working hours we set together.
Data isn't moved out of your Microsoft 365 tenant. Access is limited to named engineers using MFA and vaulted credentials, changes are logged, and processing and transfer terms are agreed before onboarding.
It depends on your sector and size. We can't give legal advice, but we can implement and document the security controls NIS2 expects, such as MFA, incident handling, backups and access management, so your legal advisers have evidence to work with.
Per user or device, so it scales with your Dublin headcount. Most small and mid-sized clients pay US$1,500–$8,000 a month in total. Details are on our pricing page.
Contact
Book a free 60-minute IT review for your Dublin office
Tell us where it hurts. We'll come back with a scoped assessment and a straight answer on whether we're the right fit for your Dublin office.