Managed IT & Cybersecurity

Serving Barcelona & the Catalonia region

Managed IT Services in Barcelona for International Teams

We run IT for the Barcelona offices of US and international companies: helpdesk, Microsoft 365 security, office networks and backups, under one English-language SLA. Our engineers monitor your systems around the clock, and vetted local partners handle anything that needs hands on site.

100% US-based engineers
24/7 NOCGDPR-conscious security< 15 min response
Server rack with status lights in a managed data centre
Since 1998
Operating since
24/7
Monitoring coverage
15 min
Critical incident response
100%
US-based engineers

What managed IT covers for a Barcelona office

One team looks after your Barcelona users, devices, cloud and network, and reports to you in plain English every month.

Helpdesk and device management

Your Barcelona staff raise tickets by email, Teams or WhatsApp. We manage laptops through Microsoft Intune, patch on a fixed schedule, and handle onboarding and offboarding, so new starters are productive on day one and leavers lose access the same day.

Microsoft 365 and Entra ID security

We harden your Microsoft 365 tenant with conditional access, phishing-resistant MFA, least-privilege admin roles and security alerts reviewed by an engineer, not just a dashboard. Licences are right-sized so you are not paying for seats nobody uses.

Office networks and Wi-Fi

We design and monitor the office firewall, switching and Wi-Fi, and connect your Barcelona site to your other offices with SD-WAN, so the network behaves the same in every location.

Backup, recovery and ransomware readiness

Immutable backups for Microsoft 365 and servers, a documented live restore test every quarter, and recovery targets written into your agreement.

Co-managed IT alongside your in-house team

Already have an IT lead at head office? We work alongside them, taking on the Barcelona workload and out-of-hours monitoring.

co-managed IT services

Who we're a good fit for in Barcelona (and who we're not)

We work best with small and mid-sized companies that run Microsoft 365 and have a Barcelona office as part of a wider US or European footprint. Typical fits are technology scale-ups in the 22@ district, professional services firms with international clients, and logistics or hospitality businesses running several sites.

If you need a Spanish-speaking technician in your office every day, a local Barcelona IT company will serve you better, and we will tell you that in the first call.

Smaller team? See our IT support for smaller teams.

How support works across time zones

Our operations team monitors your Barcelona systems 24/7/365, so alerts are picked up whatever the hour in Spain. Critical incidents, such as an office outage or an active security alert, get a response within 15 minutes, day or night. Standard single-user issues are acknowledged within one business hour during your covered hours, which we agree with you to match your team's working day. All support is in English.

On-site IT support in Barcelona

Most issues are fixed remotely. When something needs hands on site, such as hardware replacement, a new office fit-out, network installation or cabling, we dispatch a vetted Barcelona-area field engineer who works from your runbook and reports back into the same ticket. On-site visits are scheduled and confirmed per request. You keep one point of contact and the same SLA we provide across our other service areas.

GDPR, NIS2 and security requirements for companies in Spain

Companies operating in Spain must protect personal data under the GDPR and Spain's data protection law (LOPDGDD), and NIS2 is extending cybersecurity obligations to more sectors and mid-sized companies across the EU. We help you meet these with practical controls: access reviews, MFA, logging, encrypted and tested backups, device compliance, and documentation your auditor or insurer can check.

Your data stays in your own Microsoft 365 tenant and its existing region. Our engineers administer it remotely using named accounts, MFA, vaulted credentials and change control, and we walk through data processing and transfer terms with you during the review. This is practical security support, not legal advice.

Remote-first managed IT vs a local Barcelona provider vs in-house IT

Remote-first managed IT (us)Local Barcelona IT companyIn-house IT hire
LanguageEnglish-firstOften Spanish- or Catalan-firstDepends on the hire
Hours24/7 monitoring; 15-min critical responseUsually business hoursBusiness hours, one person
On-site workVetted local field partnersOwn techniciansAlways on site
Offices in several countriesOne team, runbook and SLA for all sitesUsually Spain onlyHard to scale
Security depthDedicated security engineersVaries by providerVaries by person
Cost modelFixed monthly, per user or deviceMonthly or hourlySalary, tools and holiday cover

How much does managed IT cost for a Barcelona office?

Managed IT is priced per user or device. Most small and mid-sized clients pay between US$1,500 and US$8,000 a month, depending on headcount, compliance needs and how much on-site work is required. Project work, such as a Microsoft 365 security review or an office network refresh, is scoped and quoted separately. The free 60-minute review gives you a scoped estimate for your office. See what's included on our pricing page.

Onboarding your Barcelona office: the first 30–45 days

  1. Weeks 1–2: Discovery. We map every user, device, licence and network component, and write your runbook.
  2. Weeks 3–5: Tooling and policies. Monitoring, device management, security policies and backups are rolled out in agreed change windows.
  3. Month 2 onwards: Steady state. Monthly reporting, a named engineer, and your first quarterly business review.

Results from multi-site clients

Managed IT

Multi-site professional services · 180 staff

Ticket backlog cut from 340 to under 30

Inherited an unmanaged fleet with no patch baseline. We standardized imaging, moved to a single RMM, and staffed a tiered desk with a 15-minute first-response target.

Avg. first response
11 min
Recurring incidents
-63%
Patch compliance
98%
Zero Trust

Regional healthcare group · 12 clinics

Legacy VPN retired, phishing losses to zero

Replaced flat VPN access with conditional access, hardware-key MFA for privileged roles, and segmented clinical VLANs. MDR coverage extended to every endpoint and identity.

Standing admin rights
-91%
Successful phish
0 in 18 mo
Audit findings closed
27 / 27
Backup & DR

Light manufacturing · 2 plants

Ransomware event contained, full restore in 4 hours

Immutable offsite copies plus a rehearsed runbook meant production came back the same shift. No ransom paid, no data reconstructed by hand.

Restore time
4h 10m
Data loss
< 15 min
Ransom paid
$0

Client names withheld under NDA. References available on request.

See all results

Managed IT in Barcelona: frequently asked questions

Our engineering and 24/7 operations team is based in the United States. For work that needs someone on site, we use vetted Barcelona-area field engineers who follow your runbook and report into the same ticket and SLA.

Contact

Book a free 60-minute IT review for your Barcelona office

Tell us where it hurts. We'll come back with a scoped assessment and a straight answer on whether we're the right fit for your Barcelona office.

Service needs (select all that apply)
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